Privacy Policy

CetoSpace AI (“CetoSpace AI”, “we”, “us” or “our”) provides AI education and training services for professionals and organisations, with a focus on the pharmaceutical industry.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or submit an enquiry about our training programmes.

Data Controller

Anastasia Patsiarika

Email

anastasia.patsiarika@cetospace.com

Website

cetospace.com

When you submit an enquiry through our website, we may collect:

• Contact information: Your name and professional email address.
• Professional information: Your company, job title, department or professional role.
• Enquiry details: Information you provide about your organisation’s training requirements, business needs and areas of interest.
• Technical information: Certain information, such as your IP address or browser data, may be collected through website hosting, security tools or analytics, depending on the services we use.

Please do not submit sensitive personal data, confidential patient information or commercially sensitive company information through the enquiry form.

We use the information collected to:

• Respond to enquiries and requests for information.
• Discuss and prepare proposals for corporate training programmes.
• Understand your organisation’s training requirements.
• Communicate with you regarding your enquiry.
• Maintain website security and prevent misuse.
• Comply with applicable legal obligations.

We do not sell your personal data to third parties.

Under the General Data Protection Regulation (GDPR), we process personal data where an applicable legal basis exists, including:

• Pre-contractual steps: To respond to requests and prepare a proposal at your request.
• Legitimate interests: To manage business enquiries, maintain website security and operate our services, where these interests do not override your rights.
• Legal obligations: Where processing is necessary to comply with applicable laws.

Where consent is required for a particular activity, we will request it separately.

We may share personal data with trusted service providers where necessary to operate our website and respond to enquiries. These may include website hosting providers, email services, form-processing platforms and IT security providers.

Such providers may process data on our behalf under appropriate contractual and data protection arrangements.

We do not disclose personal data to unrelated third parties for their own marketing purposes. We may disclose information where required by law or to establish, exercise or defend legal claims.

Some service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we will implement appropriate safeguards as required by applicable data protection law, where necessary.

We retain enquiry information only for as long as reasonably necessary to respond to your request, manage any resulting business relationship and meet applicable legal obligations.

If an enquiry does not result in a business relationship, we will delete or anonymise the information when it is no longer needed, subject to applicable retention requirements.

Our retention periods will depend on the nature of the enquiry and any relevant legal obligations.

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to certain processing activities.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at anastasia.patsiarika@cetospace.com.

You also have the right to lodge a complaint with your competent data protection supervisory authority. In Greece, this is the Hellenic Data Protection Authority (HDPA).

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

Our website may use essential cookies and similar technologies required for its operation and security.

If we use analytics, advertising or other non-essential cookies, we will provide appropriate information and obtain consent where required by law. Further details will be available through our cookie notice or cookie settings.

Our website may contain links to external websites or services. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy to reflect changes in our services, technology or legal requirements. The latest version will be published on this page with its updated revision date.

For questions about this Privacy Policy or how we handle personal data, contact: